Frequently Asked Questions

 

1.  What is Site URL 1 and Site URL 2 used for?

Your Site URL 1 link is defaulted to your personal/survey page, which again is your www.iworldlink.com/username.  Your Site URL 2 link is where you want visitors to go to after they have filled out a survey.  Site URL 2 is used in various campaigns following filling out a survey.  One recommendation is using your personal OurGV business page, which is http://www.ourgv.com/yourname.

2.  What is the redirect URL link used for?

This link is where you want your visitors to go to automatically, right after they have filled out a survey.  An example would be the First Time Visitors Page.

3.  What email address should I use for my iWorldlink account?

Due to spam filters, and making sure that all incoming and outgoing emails are received and delivered,  we highly recommend setting up and using a yahoo.com email addressss to make sure all incoming and outgoing emails are received and delivered.

4.  After I upgrade to package 80+, how long until my account gets active?

The entire set up process will take from 3 - 5 days.

5.  What software do I need to import my leads?

You will need Microsoft Excel or some other Spreadsheet format.

6.  What if I do not have Microsoft Excel?

If you do not have Microsoft Excel, one option is to download and use a free software, SSuite Office Software, and can be found at:

http://ssuite5element.webs.com/thefifthelement.htm

7.  What if I have issues or questions regarding my account?

Keep in mind that we are still in testing phases of iWorldlink.com, so you may encounter some issues, but we wanted to make sure to give you access as soon as possible.  If you do come across any issues, please be as specific as possible and email service@ourgv.com.

8.  What is the maximum number of leads I can import per day?

200

9.  Which campaigns are fully functional?

Internet Lead, Personal Referral, Direct Cold Recruit, InDirect Cold Recruit, Advertising Campaign

10.  After I manually import a contact, how do I start the campaign emails to begin?

As you manually enter someone's information, one of the requirements is to select which campaign to put them in.  Once all of the information is provided and a campaign is selected, click "save".  After clicking save, emails will automatically be sent as they are now in that campaign. 

11.  How do I change my username after initial set up? 

Once logged in, at the top right, click on "My Account".  Directly under where it says Account Information, you will see "username".  This is where you will make the changes and save.

12.  How do I see which email letter is being sent out to a contact or lead?

After clicking on the Leads tab or Contacts tab at the top, simply go to the desired person's name in your account.  Once you find that person,  click on that person's first name and a window will pop up.  There is where you will see which emails have been sent, and which emails are in queue, set to go out.